Paul Rutter

Max: 30 Years of Living with Clients and Teams for Exceptional Customer Experiences.

About Paul Rutter

Paul Rutter is a customer experience expert and cruise director with over 30 years of experience in the hospitality industry.

He has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe.

Paul has a Bachelor of Science in Education from Boston University, and spent years as an educator before joining the hospitality industry.

His time in the classroom gave him the skills to command a room and conduct productive and efficient workshops.

Paul is the author of “Repeat Business Inc: The Business of Staying in Business”, an Advanced Communicator in Toastmasters International, and a member of the National Speakers Association.

He encourages companies to stop settling for delivering merely “perfect” service and instead strive to exceed their customer’s expectations.

Paul Rutter is the perfect podcast guest for businesses looking to take their customer experience to the next level.

With his unique mix of customer service expertise, hospitality experience, and educational background, he offers a fresh perspective on the key to success in customer experience.

His insights will provide your listeners with actionable steps to take to create a culture of excellence in customer service.