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CEX Talks

Bridging technology, AI and humanity for exceptional experiences.

CEX Talks

Bridging technology, AI and humanity for exceptional experiences.

Customer ExperienceEmployee ExperienceAI Innovation

You speak to CX, EX, HR, and AI leaders

You explore agentic AI, voice AI, and hyper-personalization

You join thoughtful, interview-led conversations

You reach a community focused on the future of work

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About CEX Talks

Bridging technology, AI and humanity for exceptional experiences.

Welcome to CEX Talks, the ultimate podcast where Customer Experience (CX) meets Employee Experience (EX) in a dynamic blend powered by AI and innovative leadership.

Why Join CEX Talks as a Guest

HD Video Ready

Will Promote Episode

20+

Episodes

Negotiable

Podcast Fee

Currently Booking Guests

Flexible recording slots

Request to Join

Quick Response

HD Video Ready Remote Ready Alpharetta, United States English Will Promote

CX and EX Audience

You speak to CX leaders, HR professionals, tech innovators, and investors already interested in customer experience and employee experience.

Interview-Led Editorial

You join thought-provoking conversations that dig into hyper-personalization, omnichannel strategy, and real-world leadership choices.

Credible Host Context

You're interviewed by Abhinandan Jain, who regularly speaks with CX leaders, HR innovators, AI entrepreneurs, and contact center veterans.

Shareable Distribution

Your ideas are packaged for a community built around CX, EX, and AI, making your perspective easy to share and revisit.

Episode Angles & Guest Pitches

✨ AI Enhanced

Voice AI in Service

You unpack how voice AI is changing call centers, customer support, and the future of live service.

contact center transformation AI-assisted conversations human handoff design

Empathy in Digital CX

You show how empathy, AI, and digital workflows can improve trust in healthcare and other high-stakes journeys.

digital CX trust building human-centered automation

Employee Empowerment

You discuss how EX, culture, and leadership shape retention, performance, and customer outcomes.

workplace culture retention leadership

Omnichannel Strategy

You break down how brands can connect channels, reduce friction, and build loyalty across the customer journey.

omnichannel design journey consistency loyalty

How You'd Contribute to the Show

Audience Takeaways

Your episode helps listeners understand how CX, EX, and AI work together to improve loyalty, retention, and the future of work.

Hot Topics

• agentic AI in contact centers

• employee empowerment and culture

• hyper-personalization in CX

Why Trust Me

hosted by Abhinandan Jain

guest mix includes CX leaders and AI entrepreneurs

topics align with current CX, EX, and AI priorities

End of “Please Hold”? Alex Levin on Voice AI & CX Future | CEX Talks Ep 14

CEX Talks • Sep 20, 2025

Podcast Topics

✨ AI Enhanced

What You'll Talk About on This Show:

customer experience employee experience AI innovation agentic AI voice AI hyper-personalization

customer experience employee experience AI innovation agentic AI voice AI hyper-personalization omnichannel strategy workplace culture employee empowerment loyalty and retention future of work contact centers CX leadership HR innovation digital transformation customer journey service design human-centered AI leadership strategy business transformation

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We're booking guests to discuss customer experience, employee experience, AI innovation. Remote recordings, Available Mon, Wed, Fri. If you bring practical stories and clear takeaways, let's talk.

Fee Negotiable
Speaking fee may apply — contact to discuss

Professional Setup
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Episode Promotion
Will promote episodes to their audience

Flexible Schedule
Available Mon, Wed, Fri

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