Stephen Pappas

Steve's CX-driven approach has shaped customer experiences and built six successful companies.

About Stephen Pappas

Meet Stephen Pappas, a serial entrepreneur and the CEO and Founder of

With over 30 years of experience in building, transforming, growing and turning around businesses, Stephen has perfected the “Customer Variables” to deliver remarkable customer experiences.

He uses his no-nonsense approach to consulting and advising business leaders on strategies for the ultimate customer experience.

Stephen also hosts the podcast Science of CX where he interviews the brightest and best minds in Customer Experience.

He has two books completed, SimpleCX, a practical CX workbook and Remarkable Experiences – Let’s Give Them Something Great to Talk About, expected to be released in July and September.

Stephen Pappas is the perfect podcast guest with his experience, expertise and knowledge on the topics of Business, Entrepreneurship, Management, Marketing, Startups, Customer Experience, SaaS and Sales.

His experience in building and selling six companies while cultivating his approach to CX makes him an ideal guest to have on any podcast.

He is available for remote interviews and is equipped with a studio quality microphone and webcam.

Let Stephen Pappas help your podcast reach new heights with his insights on customer experience and business strategies!