The Disney Way For The Digital Age

Crafting Magical Experiences for Modern Businesses

New York City, United States and speaks English

Available for in Remote Formats

We help business leaders and marketers to create exceptional customer experiences for competitive advantage and lasting loyalty.

Topics Discussed on The Disney Way For The Digital Age

Customer ExperienceBrandingCorporate Culture

About The Disney Way For The Digital Age

Magical customer experiences don’t happen by accident, they happen through careful planning & meticulous design.

Kevin Kelly and Debbie Zmorenski have been engineering extraordinary customer experiences for over 30 years … Join us as we explore corporate culture, branding, service excellence, and much more.

Through storytelling, technical curiosity and friendly conversation, “The Disney Way for the Digital Age” will be revealed!

Our mission is to give our listeners real-life information that can be used to create a successful business model leading to competitive advantage and loyal customers for life.

We’ll l share our combined experience in operations, leadership, and technology in a way that is relevant to all businesses.

Recent Episodes from The Disney Way For The Digital Age

E10: Operation Recap - Season 1 Review and a Dramatic Cliffhanger

August 9, 2022 | 0 mins

E9: Faster Than Normal Zombie Loyalists with Peter Shankman

August 2, 2022 | 0 mins

E8: Disney’s Secret Sauce, Our Special Guest - Mary Flynn

July 26, 2022 | 0 mins

E7: Innovate, Adapt, or Die

July 19, 2022 | 0 mins

E6: Touchpoints: The Anatomy of Your Digital Ecosystem

July 12, 2022 | 0 mins

E5: Foundations: How a Solid Service Framework Can Shape Your Culture

July 5, 2022 | 0 mins

E4: Demystifying Brand Identity and the Emotional Connection

June 28, 2022 | 0 mins

E3: Managing Chaos and Control - Right Fit Hire and Technology

June 21, 2022 | 0 mins

E2: Three Pillars Supporting Great Customer Experience

June 14, 2022 | 0 mins

E1: Introducing The Disney Way for the Digital Age Podcast

June 6, 2022 | 0 mins

Guest Interview Availability & Booking Times

Monday, Friday from 9am to 5pm America/New_York

How We Interview & Promote Our Guests

  • Guest Form
  • Pre-Interview Call
  • Share Episodes
  • Email Subscribers

Who Listens to The Disney Way For The Digital Age

We help business leaders and marketers to create exceptional customer experiences for competitive advantage and lasting loyalty.

Why Be a Guest on The Disney Way For The Digital Age

1. **Expert Insights:** Share your expertise on customer experience alongside industry veterans Kevin Kelly and Debbie Zmorenski.

2. **Engaging Format:** Enjoy friendly conversations that emphasize storytelling and technical curiosity, making discussions lively and relatable.

3. **Audience Reach:** Connect with a dedicated audience interested in corporate culture, branding, and service excellence.

4. **Practical Takeaways:** Contribute to discussions that provide actionable insights for listeners, enhancing their business models and customer loyalty.

5. **Innovative Themes:** Explore topics like digital ecosystems and brand identity, showcasing your ideas in a contemporary context.