Joan Johnston
Building empathetic teams for exceptional customer experiences.
Female from Barrie, Canada and speaks EnglishAvailable for Collaboration, Interviews in In-Person, Remote Formats
I help busy professionals to manage their time effectively so they can achieve a better work-life balance and reduce stress.
I empower leaders to build teams, that lead with empathy, service with excellence and sustain high morale under pressure.
Topics Discussed by Joan Johnston
About Joan Johnston
Joan Johnston is an award-winning author, keynote speaker, and leadership coach known as The Customer Whisperer.
With over 50 years of public service experience and 25 years in leadership, Joan specializes in turning complaints into compliments and building high-performing, people-centered teams.
She empowers organizations to lead with empathy, serve with excellence, and create lasting customer loyalty, making people feel seen, heard and valued.
Availability for Interviews
Weekdays only from 9am to 5pm America/Toronto
Interview & Promotion Format
- Guest Form
- Pre-Interview Call
- Share Episodes
- Email Subscribers
Target Audience
I help busy professionals to manage their time effectively so they can achieve a better work-life balance and reduce stress.
I empower leaders to build teams, that lead with empathy, service with excellence and sustain high morale under pressure.
Why Invite Joan Johnston as a Guest?
1) My experience as The Customer Whisperer provides valuable perspectives on customer loyalty. 2) I specialize in turning challenges into learning opportunities for teams, which resonates with your audience. 3) I am dedicated to empowering leaders, offering practical advice for managing stress and work-life balance. 4) My engaging storytelling captivates listeners and encourages them to reflect on their leadership styles. 5) Collaborating with me will broaden your podcast's appeal to professionals focused on growth.