I fix broken systems—organizational workflows, business applications, and the platform-level architecture that connects them. As founder of MMWB Inc., I combine forensic problem-solving with holistic systems thinking to address dysfunction at every layer: from how businesses operate to how software is designed, integrated, and maintained.

I fix broken systems—organizational workflows, business applications, and the platform-level architecture that connects them. As founder of MMWB Inc., I combine forensic problem-solving with holistic systems thinking to address dysfunction at every layer: from how businesses operate to how software is designed, integrated, and maintained.

My work spans three critical domains: organizational workflow optimization, platform-level software architecture, and the information management systems that connect them. I specialize in identifying where business tools fracture at integration points, where platform decisions create cascading failures, and where applications fail because they're built without understanding data's complete lifecycle—its external origins, transformations, and ultimate destinations.

Much of my thought leadership addresses fundamental software design failures that no single organization can fix alone: platform-level architectural decisions that create downstream chaos, information management approaches that can't scale, and the persistent gap between how systems are built versus how they actually need to work.

With 15+ years of consulting experience helping companies from startups to Fortune 500, I operate on a limited-client model, taking only a few engagements per quarter and staying embedded until systems are genuinely fixed. My approach centers on three principles: see clearly, stay coherent, and serve people.

I'm the author of Making Things Better: Timeless Lessons From Steve Jobs on Fixing What's Broken, transforming documented patterns of excellence into actionable frameworks for business leaders and platform builders.